iAPPS Overlay Mode provides the ability to view a facsimile of a webpage with its analytical data embossed on top. They should be enabled by default (or in earlier versions of iAPPS by a developer).

Overlays show you what links visitors are using on a page.

If there are multiple links on one page to the same page elsewhere, Overlay Mode aggregates the data and shows the same value for each link.

To view a page with overlays, select the Site Editor menu.

If you enter Site Editor from Analyzer, the Overlay Mode will be displayed by default. You can display a page in the Site Editor in one of the following modes by clicking overlay mode icon in the top toolbar:

You can also view a page in overlay mode from the Traffic Report (Site Analytics > Traffic) by right-clicking the page name in the report summary table and selecting View Page in Overlay Mode.

 

If you are getting an error view, you may not have the proper permissions to view overlays.  Users must have both Content Manager and Analyzer permissions in order to see overlays.  You can check with your local site administrator about permissions.

 

There is also a maximum number of links that iAPPS can display for performance reasons.  If your site has more than 200 links or has very dynamic content, this maximum may have been reached.  For example, while the current page might have 50 links, there may be more than 200 links for the reporting period you chose, so not all links on a page are returned. 

Try refreshing your screen.  Some sites use hidden panels in the form of tabs or dynamic functionality.  Overlays are only rendered for visible links.  You will need to refresh the overlays on tab change.

There are different ways to configure overlays during the development of a website.  Depending on how the developer added the links, they may need to add additional scripts to the site for all the overlays to be seen.  Contact your developer for more information.

 

Actually, it is very rare that the number of clicks will sum to exactly 100 percent. There are a number of reasons for this.

• The percentages displayed are a percentage of clicks vs pageviews. If a website user visits a page and bounces, they will be calculated in the page views but not the clicks.  Many sites have a 20% to 40% bounce rates on some pages causing the percentages to sum much lower than 100%.  Crawlers and bots can exaggerate this issue.
• Not all the links on the page might be included (see the above explanation on maximum links) or be registering.
• The page might have been recently redirected and may not match the URL of the menu item that displays the overlay.