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Add or Change Order Shipping Destinations

Every order needs at least one destination, unless it contains only downloadable media.  Items can also be shipped to multiple recipients at different destinations using the same order number. This feature is useful for sending gifts.

You can only choose as destinations already existing shipping addresses.  Add those in Customer Details before proceeding with the order.

If only downloadable media is the only product in the order, than shipping will not be charged and the Destination and Shipping Methods steps will be skipped.

Within any customer order will be a Shipping Summary at the bottom of the page. If there are no destinations, you will simply see a blank Summary area and the Add new Destination button.

From here you can select new destinations or delete existing destinations from the order.

Deleting a destination here will not delete the shipping address from the stored Customer Details, only from an individual order. 

To add destinations:

  1. In the Order page, click the Add New Destination button in the lower left.

  1. A shipping window appears. 

  1. Choose the shipping address from the drop-down menu of existing addresses.
  2. If you need add more than one address, simply click Add New Destination again. A second destination window displays below the first address.



  1. Select the second destination’s address from the drop-down. You can continue to add additional addresses if needed. New destinations added will simply appear below any already existing ones.
  2. If you need to add an address that is not in the drop-down menu, you can do so in the Customer Details section.   Once you have entered the address(es) you need, you can add products to each separate destination.
  3. You can also delete destinations if needed, by clicking the Delete button on the right side of the shipping address.

Next you will add items to the order.  You will not be able to pick a shipping method until items are added to the order. See "Adding Items to an Order"

 

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