You are here: iAPPS Commerce User Guide

 

 

 

 

 

iAPPS Commerce

User Guide

 

Version 5.1

 

 

iAPPS Commerce Logo

Introduction to iAPPS Commerce

Building Blocks of iAPPS Commerce

Navigation

Products and Product Types

iAPPS Commerce Order Processing

Shopping Carts

Checkout Process

Payment Process

Shipping Process

iAPPS Commerce User Interface Basics

Commerce User Roles

Logging in to iAPPS Commerce

The iAPPS Commerce Control Center

Navigating in iAPPS Commerce

Managing Commerce Specific Pages in Site Editor

Commerce Reporting

Sales Reports

Orders Reports

Customer Statistics Report

Sales Tax Reports

Shipping Charges Report

Abandoned Carts Report

Product Management Reports

Downloadable Media Report

Managing Products and Navigation

Product Navigation Categories

Creating / Editing Navigation Filters

Managing Navigation Facets

Attributes and Facets

Managing Product Types

Product Management Options

Product Catalog – Products Tab

Adding a Product to the Catalog

Edit Product

Product SEO Information

Individual Product Inventory  Options

Merchandising and Promotions

Adding a Bundle

Coupons

Features

Relating Products for Promotions

Price Sets

Automatic Price Sets

Manual Price Sets

Adding Products to Price Sets

Customer Orders and Payments

Managing Customers

Managing Customer Details

Managing Customer Payment Methods

Managing Customer Shipping Addresses

Viewing Orders for a customer

Customer B2B - Lines of Credit and Additional Logins

Customer Product Reviews

Customer Groups

Managing Orders

Placing a New Order Manually

Add or Change Order Shipping Destinations

Adding Items to an Order

Adding and Editing Order Shipping Methods

Adding Coupons to Orders

Managing Order Payments

Finalizing / Placing a Manual Order

Shipping an Order Manually

Changing an Order Status

Managing Backorder Fulfillment

Order Payments

Managing Returns

Returns - Beginning with Return Details Screen

Returns - Processing a Refund

Returns - Processing a Merchandise Exchange

Returns - Completing a Return (RMA)

Returns - Submitting a Refund for Approval

Returns - Approving a Refund

Commerce Store Administration

Managing Commerce Users

Email Template Management

Configuring Accepted Payment Methods

Tax Categories

Shipping Methods

Setting up Real-time Shipping

Setting up Shipping Containers for Real-time Shipping

Warehouse Inventory and Returns Tasks

Warehousing

Warehouse and Inventory Relationship

Warehouse Administration

Creating or Editing a Warehouse in the Admin UI

Adding a Warehouse Restocking

Cache Management

Commerce Developer Configurations

Global Site Settings

General Site Settings (Commerce)

Shipper Settings

Tax Settings

Payment Gateway Site Settings

B2B Settings

Custom Settings

Commerce User FAQs

 

iAPPS is a product of Bridgeline Digital

Copyright 2014 Bridgeline Digital. All rights reserved.

Technical Support

1-800-430-3539
https://support.iapps.com

Bridgeline Digital

Headquarters
80 Blanchard Road
Burlington, MA 02180

http://www.bridgeline.com